Payment Policy for the "Quizonator" Extension
Last updated: January 22, 2025
1. General Information
This Payment Policy defines the rules for payments for services offered within the "Quizonator" Extension. Payments are processed through Stripe and include monthly subscriptions, semester plans, and microtransactions.
2. Payment Models
- Monthly subscription: Users receive a specified number of credits (e.g., "available answers") to use during one subscription cycle. Unused credits expire at the end of the subscription period. - Semester plan: A one-time payment provides a specified number of credits valid for 6 months. Unused credits expire at the end of the period. - Microtransactions: Users can purchase additional credit packages at any time. Purchased credits are valid for a period specified at purchase (e.g., 30 days from the date of purchase) and are non-refundable. - Free trial period: Each new user receives 20 credits for a trial period lasting 30 days after email confirmation. After the trial period ends, access to the Extension's features requires a subscription or credit package purchase.
3. Rules for Using Credits
- Credits granted under a subscription expire at the end of the subscription period and are non-refundable. - Credits purchased through microtransactions are non-refundable unless a technical error prevents their use. In such cases, users should report the issue within 14 days of purchase by contacting support@quizonator.com. - Subscriptions can be canceled at any time; however, the fee for the current subscription period is non-refundable.
4. After Using All Credits
- After exhausting credits, the Extension's features will cease to function until: - Additional credit packages are purchased via microtransactions; - The subscription is renewed to receive a new credit allocation. - The Extension will notify users when credits are exhausted and inform them of available options for purchasing additional credits.
5. Payment Security
Payments are processed via Stripe. Users' payment data is not stored by the Provider. In case of payment issues, users should contact Stripe support or the Extension's support team.
6. Contact
For questions regarding payments, please contact: - Email: support@quizonator.com - Address: QUIZONATOR Sp. z o.o., ul. Św. Mikołaja 8/11/208, 50-125 Wrocław, Poland KRS: 0001149825 NIP: 8971947982 REGON: 540680867